Frequently Asked Questions

HOW CAN I CHANGE MY SHIPPING ADDRESS?

Ans: By default, the last used shipping address will be saved into your Lube BD account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to. Also you will need to login to add or modify your shipping address.

HOW DO I SIGN UP FOR MY ACCOUNT?

Ans: The activation process is as straightforward as it gets. Simply navigate to our Sign Up portal, where you will be able to sign up using Email. It also allows for a new account to be created from scratch with your email of choice.

HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?

Ans: After logging into your account, go to your order history. Here, you will be able to cancel your order. Also you can call us to cancel your order. Note: We can give you refunds once payment is verified.